rtNOW Introduces rtNOW Engage: A Comprehensive Suite of Virtual Respiratory Care Services for DMEs
FOR IMMEDIATE RELEASE
September 10, 2025 – Frankenmuth, MI
rtNOW, a leading provider of telerespiratory services (virtual respiratory therapy), is excited to announce the launch of rtNOW Engage, a comprehensive suite of turnkey service lines to support durable medical equipment (DME) companies in delivering exceptional patient care. This innovative program enhances rtNOW’s offerings to include virtual CPAP and BiPAP setup, CPAP, BiPAP, and non-invasive ventilation (NIV) adherence, and follow-up checks for NIV and BiPAP patients to meet the new CMS coverage criteria and evolving needs of DMEs and their patients.
“The introduction of rtNOW Engage comes at a critical time, as CMS’s updated reimbursement and compliance guidelines for respiratory assist devices (including CPAPs, BiPAPs, and NIVs) require further documentation, which rtNOW Engage provides,” said Chuck Stadler, Jr., Chief Executive Officer at rtNOW. “rtNOW Engage represents our commitment to empowering respiratory care for DME providers and their patients in compliant, scalable and meaningful ways.”
Key Features of rtNOW Engage Include:
- Virtual CPAP and BiPAP Setup: Expert-led, remote setup services to guide patients through the initial use of their respiratory devices, ensuring proper education.
- Initial PAP Adherence Support: 90-Day advocating and monitoring by a respiratory therapist to help patients maintain compliance with therapy, improving long-term health outcomes.
- NIV and Bi-PAP Follow-Up Checks: Specialized quarterly virtual assessments to optimize non-invasive ventilation therapy, support patient comfort and resupply needs, and provide required documentation of the improvement of symptoms for individuals with chronic respiratory failure consequent to COPD.
- Initial 6-Month NIV and Bi-PAP Adherence Program: BiPAP and NIV patients with chronic respiratory failure consequent to COPD now have 6-months to become compliant under new CMS rules. Ongoing virtual advocating and monitoring fosters the 1:1 patient/respiratory therapist relationship.
- Ongoing NIV and Bi-PAP Adherence Program: New programs designed to address ongoing compliance required by CMS for NIV, and beneficial for BiPAP and CPAP patients for resupply.
For more information about rtNOW Engage and how it can support your DME business, visit www.rtnow.net or contact sales manager Andrew Maleski at connect@rtNOW.net.
About rtNOW
rtNOW is a virtual respiratory therapy staffing company accredited by The Compliance Team for DMEPOS Telehealth, and credited by the AARC with pioneering telerespiratory care. With a team of experienced respiratory therapists and cutting-edge telehealth technology, rtNOW delivers personalized, compliant, and effective care to patients nationwide in inpatient and outpatient verticals.
Media Contact:
Justin Hawley
Chief Strategy Officer
rtNOW
justin@rtnow.net
www.rtnow.net