Our customers come first! Here are some customer testimonials.
I am writing to express my sincere gratitude for the exceptional customer service I received today and three months ago from David Vallejo regarding my machine review during my video call assessments. From the moment of scheduling my appointments and reminders, David exhibited an exemplary level of professionalism and expertise. His knowledge and patience were evident as he addressed my many questions and concerns clearly and thoroughly. His commitment to ensuring that my needs were met was truly commendable. Not only did David demonstrate exceptional technical proficiency, but he also displayed a genuine kindness and empathy that made the entire service experience a pleasant one. His demeanor and dedication to customer satisfaction reflect positively on your company and its values. In conclusion, I would like to extend my heartfelt appreciation to David Vallejo for his outstanding assistance. He is a valuable asset to your team, and I am grateful for his exemplary service. Thank you once again for providing such high standards of customer care. I look forward to continued interactions with your company and David. He gives me hope and confidence in using my machine and letting me know that your company genuinely cares about my health and well-being.
rtNOW NIV Patient
My experience with David was excellent friendly, helpful and took his time and explained that a different mask may be more beneficial for me.
rtNOW NIV Patient
Always a pleasure talking with you. You are very on-top of everything. Even that filter in back of unit! A year and a half loaded with dust! It was bad. Thank you so much for teaching me about the need to change this. You saved me possibly serious illness. You take a genuine concern over your patients, and I really appreciate this. Thanks again.