rtNOW Engage

We Provide Complete Documentation for the NEWLY Required Criteria!

rtNOW Engage: Relationships Drive Patient Compliance and Convenience

CMS changes got you rethinking your CPAP, BiPAP, and NIV strategies? rtNOW Engage provides virtual respiratory therapists to deliver adherence, follow-ups, and documentation that drive reimbursements and patient loyalty – all from the comfort of their home!

"rtNOW Engage will empower your NIV program – better adherence, fewer drop-offs, and smoother reimbursements by building customer relationships that extend the length of service!"

Chris Thebeau, RRT

Operations Manager

PAP Setup and Education:

The classic rtNOW PAP Setup line
Initial CPAP or BiPAP setup and education on the use and care of their device by our virtual, licensed respiratory therapists – all from the comfort of the patient’s home. Over 100,000 patients setup!

100 ^K

Over 100,000 patients setup by rtNOW on PAP devices!

PAP Adherence Reimagined:

90-Day Adherence: The classic rtNOW PAP adherence line that we invented. Consider – 80% of patients met compliance across ALL customers in 2025! That’s an average with no filtering or patients excluded from the statistic, which means many customers were even higher!
Post-90 Day Compliance Monitoring: Weekly monitoring of patient adherence, with a patient follow-up and escalation to client if not meeting usage criteria – keeping usage above thresholds for uninterrupted billing.

80 ^%

PAP Compliance average in 2025!
That's across ALL customers - many were higher!

BiPAP Adherence for Chronic Respiratory Failure:

6-month Adherence Program: Relationships between the patient and an expert respiratory therapist drive compliance.
Post-6-Month Compliance Monitoring: Weekly monitoring for usage with a patient follow-up and escalation to client if not meeting usage criteria.
BiPAP Follow-up Checks: 1 initial visit, then quarterly visits (or as needed) for supply checks and to document required criteria to satisfy CMS requirements.

NIV Adherence – Innovative Solution to New Challenges:

6-month Adherence Program: Relationships between the patient an expert respiratory therapist drive compliance.
Post-6-Month NIV Compliance Monitoring: Weekly monitoring for usage with patient follow-up and escalation to client if not meeting criteria.
NIV Follow-Up Checks: 1 initial visit, then quarterly visits (or as needed) for supply checks and to document required criteria to satisfy CMS requirements.

Virtual O2 Device Setup and Education:

rtNOW will remotely set up 02 devices with a licensed respiratory therapist in the comfort of their own home
We instruct patients on how to use their machine, including set up, cleaning, safety, resupply, and the proper use of the device
Education available on all types of concentrators, high flow devices, tanks, and regulators

Virtual CPT Device Setup and Education:

rtNOW will instruct on CPT device setup in the comfort of the patient’s home
Patients are taught how to use their machine, including set up, cleaning and routine care, and proper use of the device
Licensed respiratory therapists work with all types of cough assist and vest therapy devices

Make your respiratory care effortless. Reach out today!

Or call (833) 786-6948 Today!